![When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do? | Brother When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do? | Brother](https://support.brother.com/g/b/img/faqend/faq00000548_000/ca/en/92704/icf2.gif)
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do? | Brother
![Enable or Disable the Firmware Update notification or Software Update notification in the Status Monitor - Brother Canada Enable or Disable the Firmware Update notification or Software Update notification in the Status Monitor - Brother Canada](https://brothercanadaen.custhelp.com/euf/assets/images/answers/images/NC/136640/02.jpg)
Enable or Disable the Firmware Update notification or Software Update notification in the Status Monitor - Brother Canada
![When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should](https://support.brother.com/g/b/img/faqend/faq00000554_000/th/en/92714/11.gif)
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should
![When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should](https://support.brother.com/g/b/img/faqend/faq00000554_000/cn_ot/en/92721/proxy1.gif)
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should
![When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should](https://support.brother.com/g/b/img/faqend/faq00000554_000/th/en/92721/proxy1.gif)